FAQ

To provide you with the best customer experience, your feedback is greatly encouraged. If you have any questions, please send us an email at chhorii06@gmail.com.

Q. Where do you ship from?
A. We ship from our manufacturing factory or warehouse located in Jaipur, Rajasthan.

Q. Is COD (Cash on Delivery) available?
A. Yes.

Q. How long will it take for my items to arrive?
A. It will usually take 3-8 business days for all orders to arrive. Shipping times vary from product to product, based on demand and shipping location.

Q. Is shipping really FREE?
A. Yes, shipping is FREE all over India.

Q. Do you provide Exchange or Replace in case I face any issue with the product?
A. Yes, we have a simple 7-day exchange and replacement policy. Please read more here: [Insert Exchange & Replace Policy Link]

Q. How long will it take to receive a tracking number?
A. It will usually take 1-2 business days.

Q. Where is your company located?
A. Surat, India.

Q. Will I receive a confirmation number when I place my order?
A. Yes, all customers will receive a confirmation after placing their orders. After dispatch, you will receive a message from Delivery courier service.

Q. Who can I contact if I have a problem with my order?
A. All inquiries can be forwarded to chhorii06@gmail.com or you can directly WhatsApp/call us at +91-6367329132.

Q. How can I pay?
A. We accept all major Credit Cards, Debit Cards, UPI, Net Banking, etc. We also offer Cash on Delivery for maximum locations.

Q. Is checkout on this site safe and secure?
A. Yes, you can be absolutely sure that all purchases here are safe and secure.

Q. How to cancel my order?
A. If you wish to cancel your order, please contact us within 12 hours at +91-6367329132 or email us your order number at chhorii06@gmail.com

For any other queries, feel free to reach out to us. We’re happy to help!