Privacy Policy

Effective Date: 02/05/2025

Welcome to Chhorii. Your privacy is important to us. This policy outlines how we collect, use, and protect your information when you use our website https://chhorii.com or interact with our services.

Information We Collect

1. Information You Provide

We collect personal information when you:

Place an order
Contact customer support
Use WhatsApp chat
Create an account or subscribe

This may include:

Name, email, phone number
Billing and shipping address
Order and payment details
Login information (if applicable)

2. Automatically Collected Information

We use cookies and tracking technologies to gather:

IP address, browser type
Device info and usage behavior
Pages visited, time spent, click activity

3. Information from Third Parties

We may receive information from:

Razorpay (payment processor)
WordPress plugins and services
Marketing and analytics platforms

How We Use Your Information

To process and deliver your orders
To communicate via email, phone, or WhatsApp
To send updates and promotional offers
To improve user experience and website performance
To detect and prevent fraud
To comply with legal requirements

Sharing Your Data

We may share your data with:

Service providers (hosting, shipping, etc.)
Payment processor Razorpay
Marketing tools and platforms
Authorities when required by law
Business buyers in the case of sale or merger

Cookies & Tracking

We use cookies for functionality, analytics, and advertising. You can manage or disable cookies in your browser settings. Disabling cookies may affect your experience.

Your Rights

You may have the right to:

Access your personal data
Correct or update your information
Request deletion of your data
Opt out of marketing or tracking

To exercise these rights, contact us at support@chhorii.com.

Data Retention & Security

We retain your data as long as needed for service delivery and legal compliance. We implement standard security measures but cannot guarantee absolute protection.